Shipping policy

At JazzBabyCo, we carefully prepare and pack every order before shipping it to you.

1. Shipping Locations

We currently ship our products across India.

2. Shipping Charges

Shipping charges are calculated and displayed at checkout based on the delivery location and applicable shipping rates.

For our current standard rates:

  • Kerala: ₹80
  • Outside Kerala: ₹150

Shipping charges may vary for certain products, larger packages or special delivery requirements.

3. Order Processing Time

Most orders are prepared within 3–5 working days.

Personalised products may require additional preparation time depending on the product and customisation requirements.

The estimated delivery time does not include the order processing/production period.

4. Delivery Time

After dispatch, delivery generally takes approximately:

  • Kerala: 2–5 working days
  • Other parts of India: 3–7 working days

Delivery times are estimates and may vary depending on the courier, destination, weather, holidays, remote locations and other circumstances beyond our control.

5. Personalised Orders

For personalised products, please provide all required details and photos promptly after placing your order.

Delays in providing personalisation details may result in a delay in processing or dispatching your order.

6. Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided at checkout.

You can use the tracking information to follow your shipment.

7. Incorrect Address

Please make sure your shipping address, PIN code and phone number are correct before placing your order.

JazzBabyCo is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided by the customer.

8. Delayed or Lost Shipments

Once an order has been handed over to the courier, delivery is handled by the respective shipping provider.

If your shipment is delayed, please contact us and we will assist you in checking the shipment status with the courier.

9. Damaged Packages

If your package arrives visibly damaged, please take clear photos/videos of the package before opening it.

If the product is damaged, contact us within 48 hours of delivery with your order number and clear photos/videos so we can review the issue.

10. Contact Us

For shipping-related questions, please contact:

JazzBabyCo
WhatsApp: 8848489676